CampusCare

A mobile facility workflow for GIU. Report issues, route work, and keep every role in sync.

Report. Route.
Resolve.

A fast campus issue flow built around three views: reporter, manager, and resolver.

CampusCare role entry screen

Reporter Flow

Capture the issue, pick the room, send the ticket.

Empty reporter ticket form — 1. Start Photo, room, category

Room picker — 2. Locate Find the room fast

Filled reporter ticket form — 3. Submit Ready in under a minute

Ticket Progress

The status trail stays visible from creation to final review.

Ticket details with status history

Manager Desk

Assign, monitor, and keep resolver access tidy.

Manager open ticket queue — 1. Queue Open work first

Manager assignment sheet — 2. Assign Choose a resolver

Manager ticket monitor — 3. Monitor Track every state

Manager approvals screen — 4. Approve Review access

Manager resolvers screen — 5. People Keep teams clean

Resolver Loop

Take assigned work, mark the fix, wait for closure.

Resolver assigned ticket queue — 1. Assigned See the work queue

Resolver resolution sheet — 2. Resolve Add the fix note

Resolved ticket waiting for manager closure — 3. Review Ready for closure

CampusCare

Fast reports. Clear ownership. Visible progress.